Privacy Policy

1. Overview

This Privacy Policy explains how Graidle collects, uses, discloses, and protects information when you use https://www.graidle.com and related services.

2. Information We Collect

• Account details such as name, email, username, and login credentials.
• Educational records and user-generated content, including assignments and grades.
• Usage data such as device info, browser info, pages viewed, and feature interactions.
• Billing and subscription metadata from payment processors.
• Support communications and feedback you send us.

3. How We Use Information

• Provide, maintain, and improve the service.
• Authenticate users and secure accounts.
• Process subscriptions, payments, and account administration.
• Respond to customer support requests and service communications.
• Measure performance, troubleshoot issues, and prevent fraud or abuse.

4. Sharing and Service Providers

We share data only as needed with trusted service providers that help operate the platform, such as hosting, analytics, email, and payment processing partners. We require providers to protect data and use it only for contracted services.

We do not share student personal information with vendors for their own products, marketing, or advertising.

We may also disclose information when required by law, legal process, or to protect rights, safety, and security.

5. Student Data and Minors

We do not sell student personal information, do not share student personal information with vendors for their own purposes, and do not use student data for targeted advertising. Parents, guardians, schools, and co-op administrators are responsible for ensuring they have required permissions to provide student information.

Additional commitments are available in our Student Data Commitments.

6. Data Retention and Security

We retain personal information for as long as needed to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. We use administrative, technical, and organizational safeguards designed to protect data from unauthorized access or disclosure.

7. Your Privacy Choices

• Access, correct, or update account information through your account settings.
• Request account and data deletion by contacting us.
• Manage cookies and analytics preferences in browser settings.
• Request a copy of your data where applicable.

8. California Privacy Notice

This section applies to California residents under the California Consumer Privacy Act (CCPA/CPRA).

• Categories collected may include identifiers, account credentials, internet activity, support records, and educational records you provide.
• We use these categories to operate services, process payments, secure accounts, and provide support.
• We do not sell personal information and do not share student personal information for targeted advertising.
• California residents may request to know, delete, and correct personal information, subject to legal exceptions.
• We do not discriminate for exercising privacy rights.

To exercise rights, email privacy@graidle.com.

9. Cookies and Tracking

We use cookies and related technologies to keep you signed in, remember preferences, and understand site usage. See our Cookie Policy for details.

10. Contact

Privacy questions or requests can be sent to privacy@graidle.com.